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Business Contract (SLA) | Quick Legal

Business Contract (SLA) | Quick Legal

Regular price KSh1,299.00
Regular price KSh3,999.00 Sale price KSh1,299.00
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A Business Contract, also known as a Service Level Agreement (SLA), is a vital document that establishes the expectations and commitments between a service provider and a customer. This legally binding document outlines service levels, availability, response times, resolution times, and penalties for non-compliance.

Key Features:

  • Service Expectations: Clearly defines service availability and response times.
  • Resolution Commitments: Outlines resolution times and penalties for non-compliance.
  • Customizable Template: Easily tailor the SLA to your specific service needs.
  • Legal Protection: Ensures the contract is legally binding and protects both parties.


  • Improved Communication: Establishes clear expectations and commitments.
  • Quality Assurance: Ensures the quality and reliability of services provided.
  • Legal Compliance: Meets legal standards for service agreements.
  • Enhanced Service Delivery: Improves service delivery and customer satisfaction.

Why Choose Quick Legal?

  • Convenience: Instantly download your customizable SLA template.
  • Expertly Drafted: Professionally drafted by legal experts to ensure accuracy.
  • Affordable: Cost-effective solution compared to traditional legal fees.
  • Support: Dedicated customer support available for any questions.

How It Works:

  1. Select Template: Choose the Business Contract (SLA) template.
  2. Customize: Tailor the SLA to include specific service expectations.
  3. Download: Instantly download your legally binding SLA document.

Purchase Your Business Contract (SLA) Today:

Ensure service quality and reliability with Quick Legal's Business Contract (SLA). Download your customizable template today to establish clear service expectations and enhance your service delivery.

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Customer Reviews

Based on 2 reviews
Thanks for this

i really needed this document!!! Thanks.

Michael Wainaina
Fast and Easy

Everything was easy and fast, way better than I expected for legal stuff. This made things simple for me. Great Job.